Shipping & Returns

ORDERING, PAYING & SHIPPING INFORMATION

YOUR INFORMATION

We need the following information:
1. FULL NAME
2. MAILING ADDRESS
(Mailings will not be sent to P.O.Box addresses)
3. TELEPHONE CONTACT
4. MOBILE HANDPHONE NO.
5. E-MAIL ADDRESS

Please include the information on ALL your orders so that we can keep proper track of your order(s). This is especially important if we have to send it by post to you.

METHODS OF PAYMENT

Payment must accompany your order in the form of:
1) Cash - If you are collecting it yourself
2) Direct payment / Transfer into our bank account *
Bank Account details - Maybank, SEA Park Branch, Petaling Jaya, Selangor D.E., MALAYSIA ; A/C No. - 114179506739
3) Cheques - Account payee cheques made payable to "ANSLEM ROY ERIC"
4) Postal Money Orders - Payable to "ANSLEM ROY ERIC"
5) Bank Telegraphic Transfers - Made to the order of "ANSLEM ROY ERIC"
6) Credit Card - Sorry, this facility is not available at this moment. Will be available in due course.

Important notes :
- All payments must be made directly to the order of "ANSLEM ROY ERIC".

- All payments must be received and deposited into our Bank Account BEFORE the items will be shipped. The order will only be processed on receipt of the full payment and will NOT be based on receipt of your payment slip.
- No C.O.D. orders will be accepted.
- Also, please try and remember that the MINIMUM on-line order limit is RM 30.00.

Can I Use Maybank2u.com ?
Yes you may.
- Make the payment to "ANSLEM ROY ERIC" - A/C No 114179506739.
- Make sure that you print the payment confirmation and fax this to 603-7877 5348 or e-mail it to : info@themagicannexe.com to notify us of your payment made.

SHIPPING INFORMATION

All orders will be shipped by surface Parcel Post, registered Parcel Post or by PosLaju, as specified by you.

A guide for Postal and PosLaju rates for are listed here at http://www.pos.com.my/V1/MAIN2.ASP?c=/v1/tariff/poslaju/emsrate.asp

Please go by the chart and include enough for postage and handling.

All orders will be processed within 48 working hours.

We will notify you of the status of your order and the expected shipping dates based on stock availability.

RUSH ORDERS

If you like to rush your order and cannot wait, we can place orders for non-stocked items by air from our principles and have the order sent by PosLaju courier to you. The cost of this service depends entirely on the weight and the destination of the parcel. The approximate turnaround time for rush orders is within 7-10 working days from date of order placement.

LOCAL HANDLING RATES

Order handling charges are as below:
Total value of your order____Handling charges
RM 30.01 to RM 45.00_______RM 5.00
RM 35.01 to RM 75.00_______RM 7.00
RM 75.01 to RM100.00______RM 9.00
RM100.01 and above________RM 10.00

INSURANCE

While we pack orders very carefully, sometimes bad things do happen to them. Not our fault, mind you. Since we cannot be responsible for drop-kick practice at Post Offices, we suggest you enclose enough for INSURANCE.

Insurance Rates (in addition to regular postage) Pos Malaysia offers insurance for Parcel Posts at a rate of an additional fee of RM 1.50 for every RM 100.00 insured up to a maximum insured value of RM 3,000.00

FOREIGN ORDERS

Contact us for the shipping rates.

QUESTIONS?

For inquiries and advice, you can reach us by using any of the methods below.
Telephone : (603) 7877 5348 ; (603) 7876 9339
FAX : (603) 7877 5348
E-Mail : themagicshoppe@themagicannexe.com

OUR ADDRESS

THE MAGIC ANNEXE
c/o Events-FX Sdn. Bhd.
2, Jalan SS 1/43
47300 Petaling Jaya
Selangor D.E.
MALAYSIA

RETURN OF MERCHANDISE PURCHASED

Please be very careful in selecting your merchandise from this catalog. * A valuable part of every magic trick is the SECRET.
* Once the SECRET has been learned, FULL VALUE HAS BEEN RECEIVED.
* We will not exchange or refund money on tricks, books or videos.
* However, any effect found faulty in materials or workmanship will be replaced upon prompt return of the faulty item.

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